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Terms & Conditions

Understanding Our Terms & Conditions

At EJ Cosmetics, our Terms and Conditions (T&C) outline the legal framework for interactions between our website visitors, clients, and our business. These terms are designed to establish a clear legal relationship that governs the usage of our website and the services we provide.

Please take the time to read this information carefully and if you have any questions please contact info@ejcosmetics.com
 

All appointments require a booking fee

 

If you cancel or reschedule within:

72 hours - Booking fee lost

24 hours - 100% of treatment price required to be paid.



We allow up to 10 minutes of lateness, anything after this will be classed as a no show and your card will be charged. It will be the service providers discretion if the treatment is to still go ahead, the services provided require attention to detail and must not be rushed for your safety, if you are late, 0-10 minutes and there isn't enough time you will be charged.

Any anti wrinkle appointments cancelled after a booking fee has been paid will forfeit the booking fee.

Under no circumstances will any refunds be given after a service has been carried out, or if you fail to follow any of these terms and conditions.

If you are unhappy with the treatment provided you must email info@ejcosmetics.com within 14 days after your appointment time for any issues to be rectified.

You agree not to attack/criticise EJ Cosmetics LTD or any associates, staff or contractors on public forums, Blogs, Social media, or google reviews at any time before or after a service. In case of this breech, legal action will be taken to recover damages caused to the business by you.

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